RAM Promaster: Seats — head restraint

Affects RAM Promaster · 2014 — about 19K vehicles.

The hazard

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

What to do

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational