Chevrolet · United States · Mod
Chevrolet Impala: Structure
Affects Chevrolet Impala · 2014–2015 — about 15K vehicles.
The hazard
The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
What to do
Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational