SYS ONLINE INGEST 3 hours ago SOURCE NHTSA · TC BUILD v0.0.29
Vehicle scope Default: all classes — narrow to retail passenger anytime
Network/ United States/ Ford/ 14V286000

Ford · United States · Mod

Ford Explorer: Steering — electric power assist system

Affects Ford Explorer · 2011–2013 — about 179K vehicles.

The hazard

If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

What to do

Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational