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Network/ United States/ Ford/ 14V237000

Ford · United States · High

Ford Escape, C-Max: Air bags — side/window

Affects Ford Escape, C-Max · 2013–2014 — about 595K vehicles.

The hazard

If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

What to do

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational