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Network/ United States/ Ford/ 14E001000

Ford · United States · Mod

Ford Service Steering Gear, Explorer: Steering

Affects Ford Service Steering Gear, Explorer · 2011–2012 — about 300 vehicles.

The hazard

The inability to steer the vehicle increases the risk of a crash.

What to do

Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational