Infiniti Q50: Steering — automated/adaptive steering

Affects Infiniti Q50 · 2014 — about 23 vehicles.

The hazard

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

What to do

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational