Dodge · United States · High
Dodge RAM 3500, RAM 2500 +1 more: Steering — tie rod assembly
Affects Dodge RAM 3500, RAM 2500, RAM 1500 · 2008–2012 — about 272K vehicles.
The hazard
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
What to do
Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.