Dodge · United States · High
Dodge RAM 5500, RAM 4500: Steering — tie rod assembly
Affects Dodge RAM 5500, RAM 4500 · 2008–2012 — about 36K vehicles.
The hazard
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
What to do
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.