Neo Trailers NCV, Nas +1 more: Latches/locks/linkages

Affects Neo Trailers NCV, Nas, Nav · 2010–2011 — about 434 vehicles.

The hazard

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.

What to do

Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational