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Network/ United States/ Ford/ 13V475000

Ford · United States · Mod

Ford Focus Electric, C-Max Hybrid +1 more: Equipment — anti-theft devices

Affects Ford Focus Electric, C-Max Hybrid, C-Max Energi · 2012–2013 — about 23K vehicles.

The hazard

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

What to do

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational