Hart · United States · Mod
Hart Medallion, Ultimate +1 more: Latches/locks/linkages
Affects Hart Medallion, Ultimate, Cargo · 2006–2013 — about 493 vehicles.
The hazard
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
What to do
Hart Trailers will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on November 12, 2013. Owners may contact Hart Trailers at 1-405-224-3634 or Fastec at 1-800-837-2505.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational