Mercury · United States · High
Mercury Grand Marquis: Steering
Affects Mercury Grand Marquis · 2005–2011 — about 355K vehicles.
The hazard
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
What to do
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational