Ford · United States · Mod
Ford C-Max Hybrid, Focus +1 more: Latches/locks/linkages
Affects Ford C-Max Hybrid, Focus, Escape · 2013 — about 6K vehicles.
The hazard
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
What to do
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational