Ford · United States · Crit
Ford Escape, Fusion: Engine and engine cooling
Affects Ford Escape, Fusion · 2013 — about 80K vehicles.
The hazard
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
What to do
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.