Crossroads Hampton: Equipment

Affects Crossroads Hampton · 2010–2011 — about 223 vehicles.

The hazard

If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.

What to do

Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational