Ford Explorer: Heater and Defroster

Affects Ford Explorer · 2026 — about 5 vehicles.

The hazard

Issue: On a small number of vehicles, the ground connection for the heating, ventilation and air conditioning (HVAC) blower motor may not have been secured properly. As a result, the defroster could stop working, and you may not be able to defog or defrost the windshield. Safety Risk: A windshield defroster/defogger that doesn't work could cause reduced visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, secure the ground connection(s) in the instrument panel.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational