Ford · Canada · High
Ford Explorer, Police Interceptor Utility (Explorer): Suspension
Affects Ford Explorer, Police Interceptor Utility (Explorer) · 2017–2019 — about 20K vehicles.
The hazard
Issue: On certain vehicles, the outer ball joint for the rear suspension toe link(s) may seize. If this happens, the toe link(s) could break while driving. This could cause a sudden loss of vehicle stability. Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear suspension toe links.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational