Ford · Canada · Crit
Ford Expedition, Mustang: Powertrain
Affects Ford Expedition, Mustang · 2019–2020 — about 55 vehicles.
The hazard
Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 20S21 (Transport Canada recall no. 2020-203) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there is a problem with the warnings to tell a driver that the transmission is not in Park. When the ignition is turned off, with the driver door closed, the message and chime to warn that the transmission is not in Park are only active for 3 seconds. Instead, the chime should sound for 10 seconds and the message should display for 30 minutes. As a result, a driver could exit the vehicle without realizing that the transmission is not in Park. If this happens, the vehicle could roll away. Safety Risk: Unintended vehicle movement could increase the risk of injury and/or a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to reprogram the instrument panel cluster.
What to do
Contact your dealer; the remedy details were not included in the filing.