Ford · Canada · High
Ford Flex: Structure
Affects Ford Flex · 2017–2019 — about 6K vehicles.
The hazard
Issue: On certain vehicles, the exterior B-pillar trims on the driver and front passenger doors may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle. Safety Risk: Trim that detaches from the vehicle could create a hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair or replace the exterior B-pillar trims, as necessary.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational