Segway · Canada · High
Segway Max G30LP, Max G30P: Structure
Affects Segway Max G30LP, Max G30P · 2020–2024 — about 60K vehicles.
The hazard
Issue: Under certain conditions, the scooter could fold while in use. If this happens, there could be a loss of control and/or you could fall from the scooter. Note: As these scooters aren't included in a prescribed class of vehicle, this action is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: A loss of control could create the risk of a fall and/or injury. Corrective Actions: Segway advises that you should inspect and, as necessary, tighten the folding mechanism before riding your scooter. To request a free self-maintenance kit and instructions for how to inspect and tighten the folding mechanism, or if you have questions, you can contact Segway by calling 1-800-914-6110, visiting <a href="https://service.segway.com/us-en/recall">https://service.segway.com/us-en/recall</a>, or emailing <a href="mailto:[email protected]">[email protected]</a>. The instructions for the maintenance kit can also be found online at the following link: <a href="https://z.ninebot.com/url/773">https://z.ninebot.com/url/773</a>. A video tutorial for the maintenance kit can also be found online at the following link: <a href="https://z.ninebot.com/url/743">https://z.ninebot.com/url/743</a>.
What to do
Contact your dealer; the remedy details were not included in the filing.