Lexus · Canada · High
Lexus RX 350, NX 350h +3 more: Seats and Restraints
Affects Lexus RX 350, NX 350h, NX 250, NX 350, RX 350h · 2024–2025 — about 1K vehicles.
The hazard
Issue: On certain vehicles, the head restraints on the front seats may not have been manufactured properly. As a result, the head restraints could move or detach from the seats in a crash. Safety Risk: Head restraints that move or detach in a crash could increase the risk of an injury. Corrective Actions: Lexus will notify owners by mail and advise you to take your vehicle to a dealership to replace the front seat head restraints.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational