Volkswagen · Canada · Mod
Volkswagen ID.4: Visual System
Affects Volkswagen ID.4 · 2021–2023 — about 8K vehicles.
The hazard
Issue: On certain vehicles, a software problem could cause the instrument cluster and center display to reset or not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer and certain warning lights and/or messages. In addition, the rearview camera image may not display when the transmission is shifted into the reverse gear. Safety Risk: Warnings and malfunction tell-tale information that don't display could increase the risk of a crash. Additionally, a rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could also increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.
What to do
Contact your dealer; the remedy details were not included in the filing.