Ford Escape, Maverick: Powertrain

Affects Ford Escape, Maverick · 2020–2024 — about 590 vehicles.

The hazard

Issue: On certain hybrid vehicles, a software update completed by a Ford dealer could cause the transmission to shift into neutral (N) unexpectedly. If this happens, there could be a sudden loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the hybrid powertrain control module software.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational