Ford · Canada · High
Ford Explorer: Structure
Affects Ford Explorer · 2011–2019 — about 93K vehicles.
The hazard
Issue: On certain vehicles, the exterior A-pillar trim on either side of the windshield may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle. Safety Risk: Trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the A-pillar trim.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational