BMW · Canada · High
BMW X5: Seats and Restraints
Affects BMW X5 · 2023 — about 26 vehicles.
The hazard
Issue: On certain vehicles, incorrect head restraint guide sleeves may have been installed on the second-row outboard seats. As a result, the head restraints may not lock in place and could move in a crash. Safety Risk: Head restraints that move in a crash could increase the risk of an injury. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the second-row outboard seat head restraint guide sleeves, and replace them if necessary. To minimize the safety risk, BMW recommends not to transport people in the second-row outboard seats until the recall repairs are completed.
What to do
Contact your dealer; the remedy details were not included in the filing.