Ford · Canada · High
Ford Explorer: Powertrain
Affects Ford Explorer · 2020–2022 — about 68 vehicles.
The hazard
Issue: On certain vehicles, the software update that was installed by a Ford dealer during recall 22S27 (Transport Canada recall number 2022-198) prior to July 2022 may not be effective. As a result, a second repair is required. On certain vehicles, a mounting bolt for the rear axle housing could break. If this happens, the axle housing can move and cause clunking or banging noises and vibrations from the rear of the vehicle. It could also cause the driveshaft and axle shafts to disconnect. This would result in a loss of power to the rear wheels and the vehicle could move when the transmission is in Park, if the parking brake is not used. Note: This recall only affects certain vehicles equipped with a 3.0 L or 3.3 L engine. Safety Risk: A parked vehicle that rolls away could create the risk of an injury or a crash. A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to update the engine control module (PCM) software to set the parking brake when the transmission is in the Park position.
What to do
Contact your dealer; the remedy details were not included in the filing.