Kia · Canada · Mod
Kia K5, Sorento: Powertrain
Affects Kia K5, Sorento · 2021–2023 — about 9K vehicles.
The hazard
Issue: On certain vehicles, a fault in the transmission oil pump can cause the vehicle to enter "fail-safe mode". When this happens, a programming error can cause a sudden loss of power to the wheels after 20-30 seconds. Note: This recall only affects vehicles equipped with a 2.5 L turbo gasoline (T-GDI) engine and an 8-speed dual-clutch transmission (DCT). Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealership to inspect and, if necessary, replace the transmission. The dealer will also update the transmission control unit software.
What to do
Contact your dealer; the remedy details were not included in the filing.