Mercedes-Benz · Canada · High
Mercedes-Benz CLS Class, E Class: Electrical
Affects Mercedes-Benz CLS Class, E Class · 2019–2022 — about 3K vehicles.
The hazard
Issue: On certain vehicles, the 12 V battery (in the trunk) could move in a crash. As a result, the battery electrical connexions could detach. If this happens, the post-crash safety systems (like the emergency calling (eCall) system, electric seat adjustment, hazard warning lights, and automatic door unlocking) may not work. Safety Risk: Safety systems that don't work correctly could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to add a bracket to better secure the battery.
What to do
Contact your dealer; the remedy details were not included in the filing.