Mercedes-Benz · Canada · Mod
Mercedes-Benz GT Class, S Class +3 more: Accessories
Affects Mercedes-Benz GT Class, S Class, EQS Sedan, E Class, CLS Class · 2021–2022 — about 2K vehicles.
The hazard
Issue: On certain vehicles, the DISTRONIC driver assistance system might not detect when the driver removes their hands from the steering wheel. If the driver has a medical emergency (and is unable to drive or loses consciousness), the active emergency stop assist and emergency call functions would not activate. Note: This recall only affects vehicles equipped with a heated leather steering wheel. Safety Risk: If the active emergency stop and emergency call features do not work in an emergency situation, there could be an increased risk of a crash, and there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software for the hand detection system.
What to do
Contact your dealer; the remedy details were not included in the filing.