Mercedes-Benz · Canada · Mod
Mercedes-Benz S Class, C Class +2 more: Accessories
Affects Mercedes-Benz S Class, C Class, Maybach S-Class, EQS Sedan · 2022 — about 505 vehicles.
The hazard
Issue: On certain vehicles equipped with the emergency calling (eCall) system, there may be a software problem with the communications module. As a result, the emergency call feature may not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the emergency call system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
What to do
Contact your dealer; the remedy details were not included in the filing.