Mercedes-Benz · Canada · Mod
Mercedes-Benz GLA Class, GLC Class +8 more: Visual System
Affects Mercedes-Benz GLA Class, GLC Class, GLE Class, GLS Class, A Class, GT Class, GLB Class, E Class, CLS Class, CLA Class · 2018–2021 — about 41K vehicles.
The hazard
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
What to do
Contact your dealer; the remedy details were not included in the filing.