Mercedes-Benz · Canada · High
Mercedes-Benz C Class: Seats and Restraints
Affects Mercedes-Benz C Class · 2017–2020 — about 3K vehicles.
The hazard
Issue: On certain C-Class cabriolet models equipped with the PRE-SAFE system, the front seat belts may not retract completely to their storage position. Canadian regulations require seat belts to retract fully when not in use. Safety Risk: If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it. This could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the function of the front seat belt retractors and adjust the dampening foam, if necessary.
What to do
Contact your dealer; the remedy details were not included in the filing.