Mercedes-Benz Metris: Seats and Restraints

Affects Mercedes-Benz Metris · 2019 — about 39 vehicles.

The hazard

Issue: On certain vans, the front and/or rear seat head restraints may not be properly assembled. This could allow the head restraint housing to come loose and possibly detach. Safety Risk: A head restraint that is loose or detaches in a crash could increase the risk of injury to occupants. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to replace the head restraints.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational