Toyota RAV4, Highlander: Accessories

Affects Toyota RAV4, Highlander · 2013–2019 — about 327K vehicles.

The hazard

Issue: On certain vehicles, the hook and loop material used to attach the carpet to its underpadding may not be flame resistant. As a result, when it is tested alone, the loop fasteners do not meet the requirements of Canadian regulations. Safety Risk: As the carpet is always assembled, and the loop fasteners are very small, this problem does not create a safety risk. Corrective Action: This is not a recall. The company has made production changes to ensure that all new vehicles meet the requirements of Canadian regulations.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational