Ford · Canada · High
Ford Explorer: Brakes
Affects Ford Explorer · 2020 — about 239 vehicles.
The hazard
Issue: On certain vehicles, the cover for the manual park release (MPR) lever may not be installed. If the MPR lever is accidentally pushed, the transmission can be shifted out of PARK without a key in the ignition. Canadian regulations require a cover over this lever. Additionally, the vehicle may also be in Factory Mode, which disables warning alerts and chimes, and does not display the transmission gear position (under certain conditions). Safety Risk: A missing MPR cover could create a situation where the transmission can be shifted without a key in the ignition. If the transmission position is not displayed, a user may not know that the vehicle is not in the PARK position. If the parking brake is not applied, either of these situations could create a risk of a vehicle roll-away and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect for the MPR cover. If missing, it will be installed. The dealer will also verify that the instrument cluster is not set to Factory Mode.
What to do
Contact your dealer; the remedy details were not included in the filing.