Toyota · Canada · Low
Toyota RAV4 Hybrid, RAV4: Visual System
Affects Toyota RAV4 Hybrid, RAV4 · 2019 — about 4K vehicles.
The hazard
Issue: On certain vehicles, the connector for the audio display unit may have been damaged during assembly. This could cause the backup camera system to not activate when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when in reverse gear. Safety Risk: A rearview camera that does not turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail including instructions on how to inspect for the issue. Owners who are uncomfortable inspecting for themselves can take their vehicle to a dealer to have the backup camera system inspected. The audio display unit will be replaced with a new one if necessary.
What to do
Contact your dealer; the remedy details were not included in the filing.