Mercedes-Benz · Canada · Mod
Mercedes-Benz Sprinter 4500, Sprinter +2 more: Visual System
Affects Mercedes-Benz Sprinter 4500, Sprinter, Sprinter 2500, Sprinter 3500 · 2019 — about 54 vehicles.
The hazard
Issue: Certain vans were built with the wrong type of glass in one or both of the rear-side windows. Tempered glass was used in place of laminated glass. As a result, the vehicles may not meet the ejection mitigation requirements of the Canadian regulations. Safety Risk: Vans built with incorrect side window glass could create a risk of ejection and injury in a rollover or side-impact crash. Corrective Actions: The company will notify owners by mail and instruct them to take their van to a dealer to replace the tempered window glass with laminated glass.
What to do
Contact your dealer; the remedy details were not included in the filing.