Mercedes-Benz · Canada · Mod
Mercedes-Benz Sprinter, Sprinter 4500 +2 more: Lights and Instruments
Affects Mercedes-Benz Sprinter, Sprinter 4500, Sprinter 3500, Sprinter 2500 · 2019 — about 205 vehicles.
The hazard
Issue: A software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option. Note: If this happens, the high-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re-starting the van. Safety Risk: High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.
What to do
Contact your dealer; the remedy details were not included in the filing.