Ford · Canada · Mod
Ford Focus, C-Max +3 more: Structure
Affects Ford Focus, C-Max, Escape, Transit Connect, Mustang · 2012–2016 — about 233K vehicles.
The hazard
On certain vehicles, the pawl spring tab in the side door latch could break. This condition typically will prevent the door from latching. In certain situations where the door is able to be closed, the door may be partially latched and could unlatch while driving. This could increase the risk of injury to a vehicle occupant seated next to the door, or result in damage to property. Correction: If a door will not latch, dealers will replace all four door latches with a more robust part. Note: A door that is partially latched can cause the courtesy light to remain on, set a door ajar message in the instrument cluster and sound a door ajar chime to alert the driver that there is a door latch problem.
What to do
Contact your dealer; the remedy details were not included in the filing.