Ford Explorer: Steering

Affects Ford Explorer · 2011–2012 — about 20 vehicles.

The hazard

A safety defect may exist in certain service parts installed after September 1st, 2013. Replacement steering gear assemblies could contain a defect potentially resulting in steering lockup and an inability to steer the vehicle. This would increase the risk of a crash causing injury and/or damage to property. Correction: Owners of affected vehicles will be notified based on warranty and dealer service records and affected parts will be replaced.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational