RAM 3500, 5500 +1 more: Powertrain

Affects RAM 3500, 5500, 4500 · 2012 — about 6 vehicles.

The hazard

On certain vehicles, the snap ring on the automatic transmission’s primary clutch drum could move out of position, which could cause a sudden loss of power transfer. Loss of vehicle propulsion, in conjunction with traffic, road conditions and the driver’s reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the transmission assembly.

What to do

Contact your dealer; the remedy details were not included in the filing.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational