Mercedes-Benz · Canada · High
Mercedes-Benz Sprinter: Visual System
Affects Mercedes-Benz Sprinter · 2010–2011 — about 14 vehicles.
The hazard
On certain vehicles equipped with an optional emergency exit window, the adhesive bond between the glass and the hinge on the side of the window may loosen, which could cause the glass to separate from the vehicle. A window separating from the vehicle could strike another vehicle or a stationary object, causing property damage and/or personal injury. Correction: Dealers will replace the affected window.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational