Chevrolet · Canada · Crit
Chevrolet Express: Heater and Defroster
Affects Chevrolet Express · 2009–2010 — about 1K vehicles.
The hazard
Certain vehicles were built with heating, ventilation, and air conditioning (HVAC) control knobs that may fracture and spin on the control shaft. If this happens, the driver may no longer be able to control the heating, cooling, and ventilation for the vehicle. This may affect the defrost system, decreasing driver visibility, and creating the risk of a crash causing property damage, personal injury or death. Correction: Dealers will replace all HVAC control knobs.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational