Dodge · Canada · Crit
Dodge RAM: Heater and Defroster
Affects Dodge RAM · 2009 — about 5K vehicles.
The hazard
On certain vehicles equipped with manual temperature control, the software programmed into the heating, ventilation and air conditioning (HVAC) module may cause the windshield defrosting and defogging functions to become inoperative. This may decrease the driver's visibility under certain driving conditions and result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will reprogram the HVAC module software.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational