Ford · Canada · High
Ford Explorer: Other
Affects Ford Explorer · 2002–2003 — about 25K vehicles.
The hazard
On certain 2002 model year vehicles, the ball stud bracket located on the rear liftgate window could rotate out of position on the glass. If this occurs, the window lift strut may detach and become trapped between the glass and the liftgate, possibly causing the window to drop unexpectedly or break. In all of the affected vehicles model year 2002 and 2003, the hinge which attaches the liftgate window to the liftgate body may separate from the liftgate body. If this occurs, the window could drop unexpectedly or break. If the liftgate window drops or breaks, either the person operating the window or a nearby person could be injured. Correction: Dealers will replace the liftgate glass hinge and ball stud bracket (if applicable).
What to do
Contact your dealer; the remedy details were not included in the filing.