Samsung · Canada · Crit
Samsung MR5492W, MR6699SB +13 more: Other
Affects Samsung MR5492W, MR6699SB, MR5493G, MR6698WB, MR6699GB, MR5491G, MR5494W, MR7493G, MR7492W, MR7491G, MR1352BB, MR1351WB, MR1033SB, MR1031WB, MR1032BB · 1999–2003 — about 2K vehicles.
The hazard
On certain Samsung microwave ovens installed in recreational vehicles, an electrical short can occur in the oven's membrane panel keypad causing the oven to activate without pressing any keypads. This could result in excessive heat, smoke or possibly a fire. Correction: Samsung will notify its customers and repair the membrane panel keypad. In the meantime, consumers should unplug their microwave ovens, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel keypad is replaced.
What to do
Contact your dealer; the remedy details were not included in the filing.