Caterpillar · Canada · High
Caterpillar C-12 Engine, C-10 Engine +1 more: Engine
Affects Caterpillar C-12 Engine, C-10 Engine, 3406E Engine · 1999 — about 40 vehicles.
The hazard
On certain vehicles equipped with EATON Auto Shift transmissions and an Auto Retarder in Cruise options, if the driver initiates a downshift when the cruise control is being used and the Auto Retarder in Cruise is on, the retarder may stall the engine without prior warning when the transmission shifts into neutral without prior warning. This is due to incorrect programming of the engine Electronic Control Module. Correction: Electronic Control Module will be reprogrammed with a software update.
What to do
Contact your dealer; the remedy details were not included in the filing.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational